Why are my Gneo reminders not alerting?

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You may need to update your Settings on your iPhone or iPad. 

Go to Settings on your iPhone or iPad > Notifications > Scroll down until you see Gneo > Ensure that 'Notification Centre' is switched to 'On', that 'Alert Style' is either on Banner or Alerts, that 'Sounds' is switched to 'On' and 'View in Lock Screen' is 'On'.
 
iPad-Gneo-Notification-Settings

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